Shipping Times

Processing Time: Orders are typically processed within 5 business days. Each item is made-to-order, meaning we create your items) just for you, one at a time, ensuring the highest quality possible. You will receive a tracking number when your order has shipped via email!

Delivery Time: Once shipped, orders usually arrive within 3–5 business days, depending on your location.

All shipping timelines are estimates and may vary slightly due to factors beyond our control (weather, carrier delays, etc.). We utilize carriers such UPS, DHL, FedEX and your order will be shipped to the address provided at checkout. Shipping rates, delivery times, and prices will be adjusted based on your address at checkout.

Shipping Issues

We are not responsible for shipping delays, lost, stolen, or mis-delivered packages caused by carrier errors or incorrect address information provided at checkout. If you experience any issues, please contact the shipping carrier with your tracking number.

Where are you located and where do you ship from?

We are located and ship from San Diego, CA.

Do you ship worldwide?

Currently, we are only offering our products to those located in the United States. We are a small team and hope to service more customers as we grow!

If you have any issues, please contact us at support@januskeythreads.com